Lakes Jam
WHEELCHAIR ACCESSIBILITY
Portions of the campgrounds are paved. The rest of the venue is grass and hard-pack dirt. Individuals who use wheelchairs may find it difficult to navigate some portions of the concert bowl. Users of motorized wheelchairs and mobility chairs are welcome to bring them into the campgrounds, event sites or the concert venues.
ACCESSIBLE PARKING
Accessible parking is available in our parking lots on a first come, first serve basis. You will need a verified handicap parking placard, permit, or license plate to park in these lots. The person to whom the handicap credential is issued must be present in the vehicle, as a driver or passenger.
ACCESSIBLE VIEWING AREAS
There will be accessible viewing areas made available to ADA patrons at designated stages. To gain access to these areas, please inquire at the information booth.
Companions may be asked to stand in the back if capacity is reached.
Patrons and companions may not smoke in these areas.
Patrons may not save spots.
Do not block the view of the guests behind you.
SERVICE ANIMALS
Service animals are permitted throughout the venue. However, this does not include emotional support animals, therapy animals or companion animals. Any animal whose task is to provide protection, emotional support, well-being, comfort or companionship is not considered a service animal and will not be allowed into the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises. Lakes Jam does allow all pets in the campgrounds. If they become a nuisance to other patrons, they will be asked to be removed.
The following guidelines must be followed for service animals:
All service animals must be registered with the ADA department upon entry into the event.
All service animals must remain by the handler’s side at all times and must be harnessed, leashed or tethered. If these devices interfere with the service animal’s work or if the handler’s disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls.
Service animals must be housebroken and should not use public walkways for relieving themselves. Handler must pick up and dispose of any solid waste.
Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
All service animals should have legally required vaccinations (which staff may ask to see for verification).
We ask that you do not leave your animal in your car while you’re inside the event.
ADDITIONAL SERVICES
First Aid: We will have a first aid station at the south entrance into the concert bowl. Security can be found all over. You may
also inquire at the info booth. Please contact our staff at that location or call 911 if you or someone near you experiences a medical emergency.
Lakes Jam is dedicated to making our event as accessible as possible for our Jammers. We welcome your feedback and suggestions. Please read our accessibility information below and email us at info@LakesJam.com if you have any questions that are not answered.