Frequently Asked Questions

If you’ve never been to an outdoor music festival like Lakes Jam, there’s a lot to do and a lot of different options.

Here’s how you can find what you need to know:

  • Search this FAQ page.
  • Browse below for categories of information. Many of our answers will link to other pages throughout this site.
  • If you are still unable to find what you are looking for, please contact us at info@LakesJam.com

Search or Browse the FAQs

  • How Do I Buy Tickets?

    You must have either a 1-day pass or a 3-day pass to enter any of the concert venues, with general admission or VIP options available for both. You can buy your tickets, passes, and parking (as well as reserving campsites) online here. Once you’ve selected all your options, scroll to the bottom of the page and select Add to Cart. Then scroll back to the top and select Checkout. You can also buy tickets in person starting February 2023 at these locations.

  • Are Tickets Refundable?

    Tickets are not refundable. All sales are final. See our Ticket/Event Policies here for complete details as well as event information.

  • How Can I Win or Get Free Tickets / Passes?

    You can win or earn free tickets and other items in many ways:

  • What Time Do Gates Open?

    The Concert Bowl opens Wednesday at 6 pm and Thursday, Friday and Saturday at 1 pm.

  • How Many Stages Are There?

    There are 4 stages:

    • The Main Stage in the Concert Bowl
    • The 2nd Stage
    • The VIP Stage (for VIP pass holders only)
    • The Wheelie Bar Stage
  • When and Where are the Experiences?
    • Watercross is in the lake in the Walleye Full Service campground.
    • Lawn Mower Racing is in the Perch General Camping area.
    • The Poker Tournament is in the VIP tent.
    • The Bean Bag Tournament and Costume Contest is in the Concert Bowl.
    • See all activities details here.
  • What is Included in the VIP Pass?

    VIP Passes are the ultimate Lakes Jam experience and includes: access to large exclusive VIP area during the main stage performances; free tap beer, soda and water in the vip tent; discounted drinks, complimentary catered dinner Thurs, Fri and Sat night in the VIP tent; VIP eating area with tables and chairs; souvenir VIP mug and lanyard and VIP only bathrooms. Get single day and 3-day VIP Passes here.

  • Is There Lakes Jam Merchandise?

    Lakes Jam will have a merchandise tent near the center of the Concert Bowl area.

  • How Do I Reserve a Campsite?

    Go here first to see what options are available. From there, you can click “Get Passes Now” to go to the ticketing page. Select the Camping & Seating tab. Click on the interactive map to find and select a campsite. Take note of the size of the site to insure your rig will fit. Complete your order with your tickets, parking passes, upgrades, etc. then Checkout.

  • Do I Need a Camping Wristband?

    Yes, all campers need a camping wristband. To purchase a wristband, you must also purchase either a 3-day GA or 3-day VIP pass. Saturday GA or VIP passholders may camp. There is no discount on the Camping wristband for this option.

  • What is Included With Campsites?

    Full-service campsites include water, electrical, sewer, picnic table, and a fire ring. Reserved campsites are a guaranteed spot, marked out on grass or asphalt. Some have electricity but not all. General campsites are free and are first-come, first-served. All campsites have access to full-service restrooms including showers.

  • What Time Do The Campgrounds Open?

    Campgrounds open for initial entry at 12 p.m. on Wednesday if you have a Wednesday Camping Party Pass. Otherwise, it opens for initial entry at 9 a.m. on Thursday. After that, you can enter and exit at any time.

    The box office for initial ticket scanning is open Wednesday from noon to 11 p.m. and open Thurs, Fri and Sat from 9 a.m. to 11 p.m.

    If you show up for the first time – for your initial ticket scanning – after 11 p.m., you will have to wait until the next morning to enter the campgrounds. You can stay out front in the staging area that night, but be aware that there is NO security out there over night.

  • Are There Restrooms or Showers In The Campgrounds?

    Yes, there are restrooms and showers throughout the campgrounds as well as in the Concert Bowl.

  • Is There Electricity, Sewage or Water Hookups In The Campgrounds?

    All full-service campsites have these amenities. Reserved campsites in the Crappie or Sunny campground have electricity, the rest do not. Water fill and pumping services are available. See the camping page <<LINK>> for details. There is no electricity, sewage or water hookups in the general campground.

  • What is a Vehicle Pass?

    This allows you to bring a vehicle onto the Lakes Jam property into the campground areas. If it has a steering wheel, it needs a pass. That includes your golf cart, ATV or UTV.

    Pit bikes are allowed under the category of ATVs/UTVs.

    Street legal bikes need a camping vehicle pass and are not allowed for roaming the campgrounds, they are for entry and exit to the venue. In other words, you cannot use your street bike to get around inside of Lakes Jam.

  • Can I Bring My Golf Cart, ATV, UTV or Bike?

    Yes. You must purchase a pass for each vehicle and must provide a signed waiver before entering the campground. You can also digitally sign and submit one here. Pit bikes and street bikes also need passes (street bikes are for transport to and from the venue, not inside the campgrounds or venues).

  • Can I Have People Camping With Me If They Don’t Have Concert Passes?

    No, everyone needs a GA or VIP pass to be in the campground. Children 8 and under are free. Tickets can be won or easily earned this way or this way.

  • Where Can I Stay If I’m Not Camping?

    There are hotels, resorts, and vacation rentals in the area. You can also reach out to Visit Brainerd for local information and lodging.

  • How Can I Get Transportation To and From Lakes Jam If I’m Not Camping?

    We have complimentary shuttles from surrounding hotels (click here to see which ones) or you can take your own shuttle or hire a local cab. There are very limited Uber and Lyft services and they are always changing so we don’t recommend counting on them being available.

  • Is Lakes Jam Handicap Accessible?

    There is handicap parking right next to the Concert Bowl. There is a handicap / wheelchair accessible viewing area in the Concert Bowl as well as accessible restrooms.

  • Is There Good Cell Phone Coverage or Free Wi-Fi?

    Yes. The Brainerd International Raceway (home to Lakes Jam) has good coverage and we will have free Wi-Fi.

  • Can I Bring My Own Food & Beverages?

    You cannot bring any food or beverages into the concert areas except for water in a clear container.

  • Are There Food Trucks or Vendors in the Concert Bowl? 

    Yes, we always have a great variety of food vendors in the Concert Bowl, from snacks like popcorn and corndogs to sandwiches and burgers.

  • Are There Beverage Vendors or Bars in the Concert Bowl?
  • Will There be Fireworks?

    Yes. There will be a fireworks show on Saturday night right before the headliner.

  • Can I Bring My Children?

    Yes, and even better, children 8 and under are free!

  • Are There Military Discounts?

    Yes, 3-day discount military passes are $79+ tax for General Admission. You can purchase them at Pre-Jam parties or at our partner locations. You must have current military ID, DD214 or official paperwork showing current or previous service in the Armed Forces or National guard. Click here for locations.

  • Can I Bring My Dog?

    We do allow all pets in the campgrounds, but not throughout the entire venue.  If they become a nuisance to other patrons, they will be asked to be removed.

    If you have a service animal, please read our accessibility page that explains our policies HERE- lakesjam.com/accessibility

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